Contact

Fred is built and operated by Fireflies.ai Corp. Whichever route you use below reaches the same company; picking the right one just gets you to the people who can answer fastest. If you are not sure, support is always a safe default and will route you internally.

Support

For problems with Fred, missing or incorrect meeting data, billing questions, or anything about your account, email [email protected]. Including the meeting URL or the question you asked Fred helps us reproduce what you saw. Support is also the right route for reporting a security issue.

Sales and evaluations

For pricing, team and enterprise plans, procurement paperwork, or a guided evaluation, email [email protected]. Our commercial terms are published at fireflies.ai/business-terms.

Privacy and data requests

To request access to, correction of, or deletion of your personal data — or to ask how a particular piece of meeting content is handled — email [email protected]. The full policy, including the rights available in your jurisdiction and how long we retain recordings, is at fireflies.ai/privacy-policy.

Mailing address

Fireflies.ai Corp.
1000 Brickell Ave, Ste 715 PMB 5136
Miami, FL 33131
United States

Developers

API keys, MCP access and integration questions are covered on the developer page. If it does not answer your question, support will get you to an engineer.